For Our Wednesday Business Tech Talks Crucial Conversations Book series Youtube Podcast A Man Surprised is Half Beaten - Thomas Fuller 3 Major Talking Points : 1 Sample From The "Yeah, But" Examples 2 Change Your Life Chapter 12 3 Digital Assistance and Further Teaching Tools. Segment One: "Yeah, But: Advice For Tough Cases" Pg 194 - "Yeah, but what if I can't calm down quickly enough? I've been told not to go to bed angry, but sometimes I think I need time alone?" - " What, but what if I don't trust the other person? How am I supposed to deal with that?" And other examples of extreme cases -1 Example out of 17 that you can read from pages 194-214 -Pg 200 Failed Trust: " I don't know what to do. I'm not sure I can trust this person. He missed an important deadline. Now I wonder if I should trust him again." -The Danger point : "People often assume that trust is something you have or you don't ha...
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